Return & Exchange Policy
Shipping Policy
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
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Standard delivery by post. Delivery takes 10 - 30 business days depend on the shipping address (domestic or International), Weather condition, and the amount of the order..
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
If you purchase goods from us for delivery to a destination outside the United States your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Return & Exchange Policy
Refund requests must be made within 14 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
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Good is broken.
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Good does not match description.
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Good is the wrong size.
Refunds do not apply to the following goods:
- Custom Designed Products including any customized products.
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Returns & Exchanges:
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Returns can be made by mail. To return a good by mail, follow the following procedure:
Here are the steps for returning a package:
1-Pack your goods: Place your items back into a waterproof envelope or an unbroken box.
2-Seal it: Ensure the package is sealed securely.
3-Attach the return label: Use the return label that was included in your original package.
4-Go to the post office: Visit the nearest post office that is indicated on the label.
5-Drop off the package: Leave your package at the post office for return processing.
Please ensure to follow these steps carefully to ensure a successful return. If you have any other questions or need further clarification, feel free and contact us by email on smirkyusa@gmail.com